---
title: "Password Reset"
---

Having Login issues or difficulties resetting your password? No worries! Follow these simple steps to get back into your Airia account quickly and securely.

<Note>
  The majority of challenges come from trying to access the wrong environment so double check your URL corresponds with your chosen hosting location.
</Note>


## Quick Reset Steps

1. **Access the correct environment for your tenant.**

   Visit the Airia Login for your region and click **“Forgot Password?”** (located below the email field) 
2. **Request your reset link**
   - Enter your email address in the username field
   - Click **"Send recovery link"**
   - Check your email for a message from Airia with your reset link
3. **Create your new password**
   - Click **"Link to reset credentials"** in the email
   - Enter your new password twice to confirm it
   - Click **"Continue"** to save your changes

**You're all set!**\
Return to the login page and sign in with your email and new password.

---

## Need Help?

- **No email received?** Check your spam folder or wait a few minutes for delivery.
- **Link not working?** Request a new reset link — the previous one may have expired.
- **Still having trouble?** [Contact our support team](mailto:support@airia.ai) for assistance.

  <Tip>
    Choose a strong password that includes a mix of letters, numbers, and symbols to keep your account secure.
  </Tip>